Senior Analyst, Sales Contracts

Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Senior Analyst position is a unique career opportunity that could be your next step towards an exciting future.

This role can be either a hybrid or fully onsite role based at our corporate headquarters in Irvine, California.

• Develop pricing models for sales contracts, analyze market and internal sales data, provide pricing advice for Edwards’ U.S. sales staff within the guidelines of business unit pricing, develop pricing proposals to customers and Integrated Delivery Networks (IDN) in collaboration with field sales
• For renewal contracts, evaluate prior terms and conditions, and propose and/or negotiate revised terms and conditions, where appropriate
• Review, revise, and negotiate specified contract terms with customers and IDN
• Interface with internal and external customers to complete non-pricing data needed and/or obtain clarification on non-pricing data needed to finalize contracts
• Generate contracts and contract amendments, including extensions, model add/delete, price changes, consignment changes, and terms and conditions, based on information provided by sales field
• Review all contracts to ensure compliance with established business unit guidelines, including securing appropriate approvals
• Support the review and response preparation for RFIs and RFPs. Coordinate with other departments to prepare response.
• Manage the implementation of pricing, rebates, and customer communication.
• Administers contracts through their lifecycle (including, but not limited to, system setup, records retention, payments, roster management, renewal)
• Monitor customer contract compliance as required in contract terms and conditions and provide recommendations if contract modifications are required.
• Support audits and compliance testing by providing information and supporting documents
• Provide contract reports and information to management as requested
• Other duties assigned by Leadership (e.g., Surface pricing discrepancies and validate requests for billing adjustments, coordinate with Accounts Receivable)

• Bachelor’s Degree in a related field and 5 years of previous related experience in contract or bid management or equivalent work experience based on Edwards criteria required

• Prior experience in commercial contracting and government contracting in the medical device industry
• Prior experience working with pricing in the medical device industry
• Prior experience with commercial/sales operations
• Prior experience working with field sales
• Prior experience with ERPs and/or pricing systems (JDE, SAP, Model N)
• Proven expertise in Microsoft Office Suite including Word, PowerPoint, and Excel (intermediate to advanced)
• Excellent written and verbal communication skills including customer negotiating and relationship management skills
• Excellent problem-solving, organizational, analytical and critical thinking skills
• Working knowledge of contract terms and conditions
• Ability to present in a clear and concise manner
• Good leadership skills with ability to influence change and work independently with minimal direction
• Strict attention to detail
• Strong organization skills and ability to handle complexity
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast-paced environment
• Ability to work in a team environment, including inter-departmental teams.
• Ability to act as key contact representing the organization on contracts or projects
• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations
• Knowledge and understanding of Edwards policies, procedures and guidelines relevant to contract or bid management
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental…