Senior Project Manager

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of:
Sales Performance;
Repair Optimization and Compliance;
Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

We’re looking for a high‑impact Project Manager who excels in business process optimization, end‑to‑end execution, and large‑scale operational delivery. In this role, you will transform complex business challenges into actionable plans, drive measurable outcomes, and partner closely with cross‑functional teams and executive leaders to ensure flawless project execution.

This is a fast‑paced, strategic role ideal for someone who thrives in environments where business transformation, operational rigor, and client impact are at the center of every initiative.

• Project Leadership & Business Execution
  • Lead multiple business process, operational, and cross‑functional initiatives from concept through delivery, ensuring measurable outcomes.
  • Translate strategic objectives into structured project plans and execution roadmaps with clear milestones.
  • Evaluate current‑state business processes and recommend data‑driven, scalable improvements.
  • Own full delivery execution: scope, timeline, quality, budget, resource planning, and client satisfaction.
  • Proactively identify risks, operational bottlenecks, and process gaps — and present clear, solution‑oriented recommendations.
  • Maintain strong financial oversight, including forecasting, spend tracking, and invoicing to ensure project profitability.
  • Deliver clear, concise, executive‑level communication to senior leadership and client stakeholders.
• Business Process & Operational Alignment
  • Build deep partnerships with business leaders, department heads, and operational teams to ensure alignment on goals and deliverables.
  • Optimize workflows and internal processes to strengthen delivery efficiency and consistency.
  • Define KPIs, project health metrics, and performance dashboards to drive visibility and accountability.
  • Coordinate with distributed teams, analysts, SMEs, and external partners to ensure seamless execution.
  • Ensure all deliverables meet quality standards and support organizational objectives.
• Client & Stakeholder Management
  • Develop strong, long‑term relationships with client executives and operational leaders.
  • Lead steering committee meetings and facilitate alignment on scope, requirements, dependencies, and business outcomes.
  • Serve as the primary communication channel between internal delivery teams and client stakeholders.
  • Set and manage client expectations with clarity and consistency.
  • Gather performance insights and client feedback to fuel continuous improvement.

• Bachelor’s degree in Business Administration, Management, or related field (or equivalent experience).
• 5–7+ years managing business process improvement, operational execution, or corporate project delivery.
• Proven experience leading business transformation or operational excellence initiatives.
• Background in business process modeling, business execution, or organizational change management.
• Strong organizational and prioritization skills with the ability to manage multiple concurrent work streams.
• Exceptional communication skills — able to simplify complexity and drive alignment across audiences.
• Demonstrated success influencing stakeholders and building trusted relationships.
• High sense of ownership, initiative, and resilience in fast‑moving environments.
• Proficiency with project and collaboration tools such as MS Project, MS Teams, Basecamp, , etc.

• Experience in the automotive industry (OEM, retail, corporate, or agency).
• Experience with in a professional services or consulting environment.
• A…