Key Account Manager- OEM Americas

Key Account Manager- OEM Americas Job details

General information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

Reference number

Job details

Domain

Programs / Customer Relations

Job field / Job profile

Sales / marketing - Sales

Job title

Key Account Manager- OEM Americas

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

Job Summary:

The OEM Americas Key Account Manager – Aerospace & Defense is responsible for managing and growing strategic relationships with large OEMs in the Americas. This role drives business development, influences customer requirements, ensures the execution of key account plans, and aligns company product and technology roadmaps with customer needs.

Essential Job Functions:

Strategic Account Management

• Develop and execute Key Account Plans for assigned customers.

• Detect customer needs and create favorable conditions for product selection, in alignment with internal directorates.

• Establish and manage NDAs, MoUs, and MoAs with customers.

• Build and maintain strong relationships with senior stakeholders.

• Measure customer satisfaction and manage potential issues proactively.

Business Development & Customer Influence

• Identify and pursue new business opportunities within assigned accounts.

• Influence RFIs and RFPs to align with company capabilities.

• Anticipate bid opportunities and ensure well-organized, competitive responses.

• Engage decision-makers relevant to customer programs.

• Represent the company at industry trade shows, technical events, and senior-level meetings.

Alignment with Strategic Roadmaps

• Provide customer insights, market intelligence, and competitive analysis to marketing, product management, and R&T teams.

• Align products and technical roadmaps with customer needs via Tech Days, and other forums.

• Coordinate actions across product line managers, sales, programs, technical, support, quality, and operations teams to ensure unified customer engagement.

Commercial & Contract Execution

• Participate in the preparation and presentation of commercial offers.

• Support contract negotiations and multi-program deal consistency.

• Ensure compliance with FAR/DFARS, ITAR, and export control regulations.

• Support overdue account recovery when required.

Communications & Continuous Improvement

• Recommend communication actions to enhance visibility with the customer.

• Lead continuous improvement initiatives within the Key Account Management function.

• Track KPIs, forecast accuracy, and account health metrics to ensure performance.

But what else? (advantages, specificities, etc.)

Travel Requirements

• Willingness and ability to travel up to 30-40%.

Physical Demands

While performing the duties of the job, the employee is regularly required to remain in a stationary position and frequently move about the office. Constantly operates and use a computer and other office productivity machinery, such as a copier/printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The ability to observe, identify and assess details at close range (within a few feet of the observer).

Occasionally lift and/or…