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Military Account Manager SSO Division - Irvine, CA

Job in Irvine, Orange County, California, 92713, USA
Listing for: Parker Hannifin Corporation
Full Time position
Listed on 2026-03-01
Job specializations:
  • Business
    Business Development, Business Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Military Account Manager. - (SSO Division - Irvine, CA)

Overview

Parker Hannifin

Org Marketing Statement:
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products. At Parker, our team members belong, matter and make a difference.

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/business jet operators, the military, airframe/engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it s needed.

Position
:
Military Account Manager (SSO Division - Irvine, CA)

Position Summary/Essential Functions

Responsible for increasing market share and retaining existing aftermarket business for assigned customers. Provides on-site customer support and marketing coordination at multiple military, or OEM customers of moderate complexity operating or servicing Parker Aerospace products. Responsible for managing customer relationships by following up on issues and opportunities through frequent communication and ensuring the highest level of customer service.

Scope/Supervision and Interaction

Has Direct Reports / Does Not Have Direct Reports:
Has direct leadership responsibilities for an aftermarket business segment and may guide and assign work to other Parker employees. Coordination may cross multiple sites and divisions. Regular interaction with customers and division leadership. Typically reports to division staff or an aftermarket business development manager.

Responsibilities

  • Acts as primary interface with clients by maintaining on-site presence and developing and maintaining on-going, long term relationships at all levels of the customer's organization.
  • Develops and maintains industry contacts (suppliers, customers, competitors) in a target market to retain and capture new business. Takes steps to protect and safeguard Parker's reputation and intellectual property.
  • Serves as the customer's advocate within Parker by acting as the liaison and facilitator for the resolution of issues regarding any aspect of Parker support. Identifies technical, logistical, performance, or support issues with Parker products or services.
  • Ensures long-term profitable growth of spares, repairs, product improvements, and retrofit business of all Parker Aerospace product lines at assigned customers by working with Aftermarket Business Development Managers to develop and implement marketing plans and strategies.
  • Assists in the development of proposals and agreements by gathering requirements and opportunities from customers and recommending programs that meet customers' needs and provides an acceptable level of return. Participates in customer contract negotiation.
  • Defines, recommends, and pursues new business opportunities by researching different types of business to pursue, likely competition, contractual requirements, and pricing strategy (e.g. performance based logistics agreements or incentives). Understanding of USG contracting process and requirements.
  • Provides oversight of key customer performance areas (delivery, quality…
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