Events Manager Bren Events​/Intercollegiate Athletics

Overview

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs.

It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit (Use the "Apply for this Job" box below)..

The mission of Intercollegiate Athletics at the University of California, Irvine is to facilitate and enrich the education and personal growth of its students through their participation in competitive NCAA Division I athletics. Intercollegiate Athletics is committed to the welfare of student-athletes and staff, and advocates an environment that promotes excellence in athletic and academic performance, sportsmanship, diversity, and gender equity.

Intercollegiate Athletics also supports the University of California's mission of public service and serves to generate a unifying spirit among students, faculty, staff, and alumni that transcends communities, cultures, and generations.

Responsibilities

Under the general supervision of the Associate Athletic Director
- Event Operations, the Event Manager is responsible for the facility event services at the Bren Events Center and occasionally for the Crawford Athletics Complex. The Bren Events Center serves as the home competition and practice facility for indoor Intercollegiate Athletics activity, as well as being the campus' multipurpose rental event facility. Serving a variety of clients and events that use the various use areas, incumbent will directly handle coordination duties such as intake meetings and site visits, prepare event estimates of expenses, coordinate event staffing resources, coordinate equipment rentals, prepare event diagrams and manifests, and supervise event move-in, event, and event strike, while ensuring code compliance and adherence to university, local, and fire safety policies.

Position will serve as primary Game Manager for Men's Soccer and occasionally act as Game Manager for Basketball, Volleyball, and/or Baseball. Game Manager responsibilities may include, but not limited to: game operations, event staffing, event crowd control, communications with visiting team, officials and referees, customer services, university policy compliance, code compliance, and fan conduct. Position will provide overall supervision for the Usher and Guest Services unit and will recruit, hire, train, schedule and supervise student assistants for both units.

Will be responsible to create, implement and manage a comprehensive training program for Usher staff that may include but is not limited to: client services, operations policies on assisting patrons and guests, crowd control and crowd management, and use of ticket scanners. Will create, implement and manage a comprehensive training program for Guest Services staff that may include, but is not limited to: administrative office support, monitoring front desk activity, greeting clients, visitors, and guests, responding to and/or redirecting customer service related inquiries, direct phone call inquiries, managing lost and found items, and event support.

Qualifications

Required:

* Thorough knowledge and understanding of concepts, principles and practices of event planning and public relations, including event design, organization and production.

* Demonstrates good judgment in making decisions and managing events. Skill in effectively meeting budget and time constraints.

* Demonstrated organizational and project management skills to work successfully with clients to produce high quality events that meet client needs.

* Highly developed interpersonal communication skills including political acumen and social perceptiveness. Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities.

* Highly developed judgment, decision-making and problem recognition / avoidance / resolution skills, including skill in determining those issues / problems that need to be brought to management's attention.

* Knowledge of principles and practices of student recruitment, supervision, motivation and evaluation.

* Proven ability to work on several tasks simultaneously. Skill at responding effectively to priorities and setting deadlines.

* Experience maintaining a high standard of productivity within a broad scope of responsibility despite frequent interruptions. Ability to complete large volume of diverse tasks efficiently, meeting established deadlines.

* Ability to effectively work with invited guests, donors, government officials and university VIPs.

* Knowledge of crowd management, crowd…