Military Account Manager; SSO Division – Locations: Irvine, CA or Fort Worth, TX
Job in
Irvine, Orange County, California, 92713, USA
Listing for:
PARKER HANNIFIN CORP
Full Time
position
Listed on 2026-07-16
Job specializations:
-
Business
Client Relationship Manager, Business Development
Salary/Wage Range or Industry Benchmark: 120500 - 210950 USD Yearly
USD
120500.00
210950.00
YEAR
Job Description & How to Apply Below
Position: Military Account Manager (SSO Division – Locations: Irvine, CA or Fort Worth, TX)
Services & Support Operations Division
The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM‑quality service solutions across a comprehensive portfolio. We are proud to serve airlines, business jet operators, the military, airframe/engine manufacturers, as well as independent service centers.
With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it is needed.
Military Account Manager (SSO Division – Irvine, CA or Fort Worth, TX) Position Summary / Essential Functions
Responsible for increasing market share and retaining existing aftermarket business for assigned customers. Provides on‑site customer support and marketing coordination at multiple military or OEM customers of moderate complexity operating or servicing Parker Aerospace products. Responsible for managing customer relationships by following up on issues and opportunities through frequent communication and ensuring the highest level of customer service.
Scope / Supervision and Interaction
Has Direct Reports: __x__ Does Not Have Direct Reports
Provides leadership for an aftermarket business segment; is the primary contact for assigned customers of moderate complexity and scope. May provide guidance and assign work to other Parker employees (e.g., contract administrators, customer service administrator, and order administration). Coordination may cross multiple sites and divisions. Has regular interaction with customers and division leadership. Typically reports to division staff or an aftermarket business development manager.
Responsibilities
Acts as primary interface with clients by developing and maintaining on‑going, long‑term relationships at all levels of the customer’s organization.Develops and maintains industry contacts (suppliers, customers, competitors) in a target market to retain and capture new business. Takes steps to protect and safeguard Parker’s reputation and intellectual property.Serves as the customer’s advocate within Parker by acting as the liaison and facilitator for the resolution of issues regarding any aspect of Parker support. Identifies technical, logistical, delivery performance, or support issues with Parker products or services.Ensures long‑term profitable growth of spares, repairs, product improvements, and retrofit business of all Parker Aerospace product lines at assigned customers by working with Aftermarket Business Development Managers to develop and implement marketing plans and strategies.Assists in the development of proposals and agreements by gathering requirements and opportunities from customers and recommending programs that meet customers’ needs and provide an acceptable level of return. Participates in customer contract negotiation.Defines, recommends, and pursues new business opportunities by researching different types of business to pursue, likely competition, contractual requirements, and pricing strategy (e.g., performance‑based logistics agreements or incentives). Understanding of USG contracting process and requirements.Provides oversight of key customer performance areas (delivery, quality metrics) and partners with the divisions to maintain a high level of operational performance.Complies with federal, state, and aerospace industry regulations by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions (e.g., FAR/DFAR, export compliance).Serves as customer expert and resource. Represents Parker at industry events to promote Parker products and services. Shares specialized knowledge with others. May provide leadership to others.Maintains professional and technical knowledge by attending seminars, reviewing trade and technical publications, establishing networks, and/or participating in professional associations.Responsible for customer and internal program management reviews.Qualifications
- Bachelor’s degree (BA) in…
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