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Senior CRM Platform Architect - Customer Service

Job in Irvine, Orange County, California, 92713, USA
Listing for: Hyundai Capital America
Full Time position
Listed on 2026-08-04
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 132000 - 205000 USD Yearly USD 132000.00 205000.00 YEAR
Job Description & How to Apply Below

Hyundai Capital America is seeking a Sr. Solution Architect for the Customer Service Platform to steer CRM architecture strategy and target‑state design across customer service and contact centers.

You will partner with business and tech stakeholders to deliver scalable, secure, and integrated solutions, setting architecture standards and guiding long‑term platform modernization. You will define CRM integration strategies, governance, and data architecture while ensuring security and compliance.

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Position Requirements
10+ Years work experience
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