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Director, CX Strategy & Engagement - Hybrid Leadership
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-08-23
Listing for:
HYUNDAI Translead, Inc
Full Time
position Listed on 2026-08-23
Job specializations:
-
Business
Change Management, Corporate Strategy
Job Description & How to Apply Below
Hyundai Capital America is seeking a Director of CX Strategy & Engagement to propel customer-centric initiatives and digital transformation. You will define the CX roadmap, governance, and personalization strategies while leading a multidisciplinary team to improve adoption, loyalty, and outcomes across major customer journeys.
The role partners with executive leadership to align CX priorities with business goals, driving measurable improvements and enterprise-wide initiatives in a hybrid work
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