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Hybrid Customer Journey Strategy Lead

Job in Irvine, Orange County, California, 92713, USA
Listing for: Hyundai Capital America
Full Time position
Listed on 2026-08-24
Job specializations:
  • Business
    Corporate Strategy
Salary/Wage Range or Industry Benchmark: 88000 - 136000 USD Yearly USD 88000.00 136000.00 YEAR
Job Description & How to Apply Below

Hyundai Capital America invites a Customer Journey Strategy Manager to lead end-to-end customer journey design and optimization in a hybrid work model from Irvine, CA. You will identify friction points, align stakeholders, and map journeys across marketing, sales, digital, servicing, and operations to drive superior customer experiences.

The role requires 5–7 years in CX or journey strategy, plus a background in automotive or financial services.

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