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Dealer & CX Strategy Leader

Job in Irvine, Orange County, California, 92713, USA
Listing for: Kia America
Full Time position
Listed on 2026-08-29
Job specializations:
  • Business
    Business Development, Business Analyst
Salary/Wage Range or Industry Benchmark: 109000 - 147000 USD Yearly USD 109000.00 147000.00 YEAR
Job Description & How to Apply Below
Position: Dealer Experience & CX Strategy Leader

Kia America is seeking a strategic leader to manage dealer experience programs and the Kia Dealer Excellence Program (KDEP) within the U.S. market.

You will design, implement, and continuously improve dealer evaluation frameworks, KPIs, and customer experience initiatives across Sales and Service channels. This role collaborates with local teams, Kia North America, and Kia HQ, leveraging data-driven insights to strengthen dealer performance and customer satisfaction while aligning with overall

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