Sr. HCI Project Planning Associate

Description

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Sr. HCI Strategic Project Planning Associate supports project planning and execution activities for HCI initiatives by coordinating project documentation, timelines, stakeholder inputs, budget planning support, User Acceptance Testing, post-production validation, reporting, and issue escalation. This role partners with project management, business stakeholders, OEM/vendor partners, IT, sales, marketing, operations, accounting, and other cross-functional teams to help maintain project momentum, track deliverables, identify potential risks or delays, and support timely communication to stakeholders and management.

HOW YOU WILL MAKE AN IMPACT

• Coordinate project lifecycle documentation and deliverables, including intake materials, requirements, business decks, project timelines, post-production validation plans, and post-mortem summaries. Schedule and document required meetings, track approvals, prepare reports and dashboards, communicate status updates to stakeholders and management, and support process improvements using tools such as Microsoft Project and data visualization platforms.
• Support planning and coordination for defined project work streams or smaller scoped initiatives, including business requirements documentation, vendor coordination, budget planning support, status communication, timeline tracking, and follow-up on assigned deliverables.
• Track project deliverables against established timelines, monitor potential delays, and escalate risks or missed milestones to the appropriate project lead or manager. Work with cross-functional teams to gather updates, document issues, support risk mitigation activities, and help keep assigned work streams on track.
• Support development of User Acceptance Testing (UAT) plans in partnership with stakeholders, coordinate testing activities, document defects and status updates, and facilitate defect triage discussions. Assist teams in resolving testing issues by organizing working sessions, engaging appropriate subject matter experts, and communicating risks or blockers to stakeholders.
• Assist in identifying process pain points, documenting current-state workflows, analyzing gaps, and developing recommendations for improvement. Partner with departments, teams, and vendors to gather input, support solution development, and help implement approved process changes.
• Support development and maintenance of the HCI Project Roadmap by gathering business input, analyzing project information, and aligning updates with relevant managers. Partner with the Sr. Manager to monitor roadmap changes based on executive direction, business priorities, and project timeline updates.

• Minimum 4-6 years of related experience in project coordination, business analysis, operations planning, process improvement, or related business support functions.
• Experience supporting project lifecycle activities, including requirements gathering, workflow documentation, timeline tracking, status reporting, stakeholder follow-up, and UAT planning or execution.
• Experience working with IT, technical teams, business partners, or vendors to document issues, track deliverables, support testing or validation activities, and create or interpret reports, dashboards, metrics, or business specifications.
• Bachelor's degree in business, finance, project management, operations, information systems, or related field.
• Project management, process improvement, or business analysis certifications, such as PMP, CAPM, Green Belt, or related credentials, are preferred but not required.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project or similar project tracking tools, and data visualization/reporting platforms such as Tableau, OBIEE, Power BI, or related tools.
• Strong coordination and planning skills, including task tracking, requirements documentation, meeting coordination, UAT support, status reporting, and follow-up on assigned deliverables.
• Strong analytical, critical thinking, and problem-solving skills to identify issues, organize information, support recommendations, and resolve routine project or process issues.
• Excellent verbal and written communication skills, including the ability to prepare clear status…