AP Payment Analyst

Job Overview

The AP Payment Analyst performs analytical and operational support for accounts payable, including process analysis, data and reporting, systems work, and the execution of implementations, migrations, and other change initiatives. This role ensures AP operations and assigned initiatives are carried out accurately, efficiently, and in compliance with company policies and regulatory requirements. The AP Payment Analyst is responsible for analyzing and improving processes, managing operational data and documentation, and collaborating across teams to resolve complex issues and deliver best-in-class service to internal and external stakeholders.

$25-29/hr

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

• Build, maintain, and analyze spreadsheets, reports, and dashboards to monitor accounts payable operations, track key metrics, and communicate progress.
• Track, reconcile, and validate accounts, records, and operational data across systems, maintaining accuracy and completeness.
• Analyze data and trends to identify discrepancies, recurring issues, and opportunities for improvement, and communicate findings to management.

• Identify process gaps, risks, and recurring issues; recommend and help implement improvements.
• Perform root cause analysis on issues as they arise and drive them to resolution.
• Develop and maintain documentation, including workflows, procedures, and standard operating procedures, to support consistency and knowledge sharing.

• Plan, coordinate, and execute assigned accounts payable initiatives and projects from initiation through completion, ensuring objectives, timelines, and deliverables are met.
• Support system implementations, including data validation and setup within new or existing platforms.
• Obtain, manage, and maintain system access and user credentials required to complete assigned work.

• Serve as a liaison across departments and external parties to coordinate activities, resolve issues, and ensure alignment.
• Communicate status, risks, and results to management and stakeholders in a timely manner.
• Provide analytical and escalation support to transactional AP teams on complex or non-routine items as needed.

• Practice and adhere to First Service Residential Global Service Standards.
• Always conduct business with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

• Advanced proficiency in Microsoft Excel, including complex functions (e.g., pivot tables, VLOOKUPs), and strong overall computer and systems aptitude.
• Ability to quickly learn and adapt to new systems and applications.
• Strong analytical, problem-solving, and…