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Event Manager / Planner Customer Success Mgr./ CSM

Gym Member Experience Lead: Service & Retention

Job in Irvine, Orange County, California, 92713, USA
Listing for: EOS Fitness
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading fitness organization in Irvine, California is seeking a Member Experience Manager to enhance member satisfaction and deliver exceptional service. Responsibilities include addressing member concerns, collaborating with gym department managers, and ensuring the facility is welcoming. The ideal candidate should have customer service experience, excellent communication skills, and a passion for fitness. Competitive pay and benefits are offered, including free membership and contributions to a 401(k).
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