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HelpDesk/Support Customer Service Rep Technical Support Bilingual

SaaS Customer Success Associate - Onboarding & Retention

Job in Irvine, Orange County, California, 92713, USA
Listing for: Tenant Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Manager to support customer adoption, satisfaction, and retention. This role involves managing customer relationships, guiding onboarding activities, and collaborating across teams to enhance customer experience. Ideal candidates will have 1–3 years of experience in a customer-facing role, excellent communication skills, and a proactive approach to learning. This position is located in Irvine, California, offering opportunities for growth within a dynamic SaaS organization.
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Position Requirements
10+ Years work experience
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