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Customer Service Rep Customer Success Mgr./ CSM Account Manager

Senior Customer Experience Lead: Onboarding & Strategy

Job in Irvine, Orange County, California, 92713, USA
Listing for: Terros
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
A dynamic software startup in Irvine, CA is seeking a Senior Customer Experience Representative to elevate customer relationships and drive onboarding success. This role involves managing strategic accounts, mentoring junior staff, and ensuring customers derive value from the platform. Candidates should have 4+ years in customer-facing roles and excellent communication skills. Join a fast-paced environment where you can have a direct impact on customer success and product evolution.
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Position Requirements
10+ Years work experience
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