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Customer Service Representative - Bilingual
Job in
Irvine, Orange County, California, 92616, USA
Listed on 2026-03-06
Listing for:
PrideStaff
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Omnichannel Support:
Provide exceptional service via phone, email, and live chat;
Relationship Management:
Act as the primary point of contact for customers and distributors; assist with product inquiries, order tracking, returns, and account management.;
Problem Resolution:
Resolve complex issues with empathy and precision, ensuring no concern is left unresolved.;
Bilingual Translation:
Translate or explain marketing materials and technical product information for multilingual audiences.;
Brand Ambassadorship:
Embody the company's passion for skincare, fostering brand loyalty and repeat business in every interaction.
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