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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Client Relationship Manager

Strategic Enterprise CSM & Growth Leader

Job in Irvine, Orange County, California, 92713, USA
Listing for: Zuum Transportation, Inc.
Full Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Zuum Transportation, Inc. is looking for an Enterprise Customer Success Manager (CSM) based in Irvine, California. The CSM will be responsible for onboarding new customers and driving upsell growth. Key responsibilities include managing a Customer Success Associate, building customer processes, and collaborating cross-functionally to enhance customer experience. The ideal candidate should have experience in customer success management and strong leadership skills.

This role is crucial for minimizing churn and achieving organizational revenue targets.
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