Travel Planner - Corporate Pro

Come join our family at In-N-Out Burger!

We have an excellent opportunity for a temporary assignment as a Relocation Travel Planner in our Irvine, CA* office.

* This position is full-time temporary, in-office only.

• One Year temporary Relocation Travel Planner Assignment
• Ensure all travel bookings (air, hotel, car) are complete, accurate, and compliant with the company relocation travel policies and tiered program guidelines
• Serve as the primary point of contact for all corporate relocation travel-related requests, questions or issues
• Liaison and partner with HR Mobility Team to support relocating Associates and their families
• Use project management tools such as Asana to manage travel requests, track tasks, and maintain organization
• Ability to elevate the relocation experience and improve Associate communication processes
• Proactively monitor trips and provide real-time support. Ability to manage escalations, resolve service issues such as urgent travel changes, disruptions, including delays and cancellations.
• Assist with credit card reconciliations and travel expense management, including hotel pre-payments and rental car direct billing
• Ensure adherence to corporate privacy policies and data confidentiality standards
• Ability to map and apply preferred routing based on Associate needs and company policies
• Ability to collaborate effectively and maintain professional working relationships
• Ability to handle stressful situations with professionalism
• Ability to take the initiative and complete all assigned tasks and responsibilities as directed

• Temporary assignment | Anticipated work dates: one year assignment*
• Full-time, Hourly Non-Exempt
• Payrate: $33.00 per hour
• Office Hours in Irvine, CA:
  Monday-Friday, 8:00 am-5:00 pm
• Department needs may call for occasional overtime
• Occasional on-site presence required at events to support the Travel & Events department
• Ability to travel domestically, if requested.
• Temp dates; work duration and hours subject to change
• Benefits: (Available after 6 months to Temporary Associates) to include Medical, Dental, Vision, Life Insurance, FSAs, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans, and Pet Insurance

• Must have 2-5+ years of experience using the Sabre GDS system
• 2-5+ years Group travel experience;
  Corporate travel experience a plus
• Knowledge of airline ticketing rules, exchanges, refunds,MCOs,and voids
• Proficiency in Group Wizard, Concur, Cvent is a plus
• Demonstrated ability to work in a fast-paced environment handling a large daily call volume
• Proven history of providing outstanding customer service while proactively troubleshooting/problem solving
• Excellent written and verbal communication skills; communication with all levels of management
• Able to work on multiple projects simultaneously while remaining organized, efficient and flexible
• Ability to work autonomously/independently yet be an integral part of an overall team environment
• Knowledge of Microsoft office software, including Word and Excel. Online registration systems experience a plus
• High School or GED, Associates or Bachelor's Degree – Preferred

• Accredited IATA Agent

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.