Customer Service Representative

Join Our Team as a Customer Service Representative

at View Cleaners

Established in 1976, View Cleaners is a family‑owned, custom dry cleaning business renowned in Irvine and Ladera Ranch, specializing in designer garments and wedding gowns. We pride ourselves on our customer‑centric approach and commitment to the local community, actively participating in school sponsor ships and fundraising initiatives.

• Holiday Pay
• Retirement Savings
• Medical Benefits

• Leading and mentoring a team of customer service representatives to achieve superior service quality.
• Overseeing customer service operations for smooth, efficient service delivery.
• Fostering a positive and engaging environment for both customers and employees.
• Handling and resolving customer complaints with professionalism and care.
• Collaborating with management to develop strategies to enhance customer satisfaction and retention.

• Associate degree or equivalent required.
• Proven experience in a customer service role, preferably in retail or hospitality.
• Strong leadership skills with the ability to inspire and motivate a team.
• Exceptional communication and interpersonal skills.
• Problem‑solving aptitude and capacity to handle stress in a fast‑paced environment.
• A commitment to maintaining high standards of service excellence.

• Mid‑level experience in customer service.
• Understanding of health & safety standards and ability to enforce them.
• Familiarity with customer management systems.
• Ability to interpret operational metrics and report status concisely to managers.

At View Cleaners, we offer a supportive and friendly work environment where your talents can shine. If you are passionate about providing top‑notch customer service and want to grow with us, we would love to hear from you!