Sales Order Processor

Sales Order Processor

Location: Irvine, CA

Job Type: Full-Time, Contract-to-Hire

Pay: $23.00-$24.00 per hour (DOE)

We are seeking a detail-oriented and customer-focused Sales Order Processor to join a growing team in Irvine, CA. This role is responsible for managing customer orders from receipt through fulfillment while delivering exceptional customer service. The ideal candidate will have experience with SAP, high-volume order processing, and handling customer inquiries related to returns, cancellations, and order issues.

• Process and confirm customer purchase orders using SAP
• Support account managers with order management and administrative tasks
• Respond to customer inquiries regarding orders, pricing, product information, tracking, and delivery status
• Coordinate with shipping carriers and warehouse teams to ensure timely order fulfillment
• Process returns, cancellations, credits, and replacement orders
• Investigate and resolve order discrepancies, shortages, backorders, and shipment issues
• Review orders for accuracy, including pricing and product information
• Generate shipping documentation, invoices, and bills of lading
• Maintain accurate records and documentation
• Collaborate with internal teams to provide a high level of customer support

• Minimum 2 years of experience in order processing, customer service, account support, or a related field
• Experience using SAP for order management
• Experience handling returns, cancellations, credits, and order exceptions
• Strong verbal and written communication skills
• Excellent attention to detail and organizational skills
• Proficiency with Microsoft Office, including Outlook and Excel
• Ability to multitask and work effectively in a fast-paced environment

• High-volume order processing
• Logistics, shipping, or freight coordination
• Customer account management
• Experience creating shipping documents and supporting order fulfillment processes

• Competitive hourly pay
• Contract-to-hire opportunity with long-term growth potential
• Collaborative team environment
• Opportunity to work with a well-established and growing organization

Interested candidates are encouraged to apply with their updated resume.

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law.

The company is also committed to ensuring that persons who need accommodations are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact  . Workplace discrimination is illegal.