Corporate Traveler - Corporate Travel Consultant - Irvine, CA

Corporate Traveler
- Corporate Travel Consultant
- Irvine, CA

Job no: 531951
Brand: Corporate Traveler (US)
Work type: Full time
Location: California
Categories: Sales and Customer Service

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end‑to‑end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision‑makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.

For decades, we’ve been helping go‑getter businesses grow through travel.

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveler is famous for. Our ideal candidate will preferably have travel consulting and Global Distribution System (GDS) experience along with an insatiable appetite for delivering impeccable service.

• Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards.
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Build and maintain strong working relationships.
• Provide solutions to travel related problems clients may experience.
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

• Customer focused – consistently going above and beyond to deliver an amazing client experience.
• You obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
• Outstanding interpersonal skills and ability to build strong business relationships.
• A problem solver who thinks outside the box to provide creative solutions.
• You embrace egalitarianism, irreverence, and ownership.
• You thrive in a collaborative environment but can also produce quality work independently.
• Excellent written and verbal communication skills.
• Ability to work in a fast paced, deadline driven environment.
• Tech Savvy – Experience with a GDS system (Sabre preferred) is an asset, confident using Microsoft suite, and comfortable learning new software.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering – You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable…