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Customer Care & Process Improvement Specialist
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-07-25
Listing for:
Qcells North America
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Hanwha Q CELLS America Inc. in Irvine, CA is seeking a driven Customer Care Specialist to field calls, resolve complaints, and collaborate with vendors and internal teams to deliver timely resolutions.
The role is based in-office in Irvine/San Francisco/Santa Clara, with potential for exceptional remote arrangements. You will identify process gaps, contribute to improvements, maintain detailed records, and own the customer experience from start to finish, ensuring satisfaction and timely
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