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Call Center Pro: Support & Case Mgmt

Job in Irvine, Orange County, California, 92713, USA
Listing for: TaxRise
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Position: Call Center Pro: High-Volume Support & Case Mgmt

Tax Rise is hiring a Call Center Representative II to act as the primary client contact, guiding customers through documentation and case progression with empathy and precision.

You will manage high call volumes, strive for first-call resolution, and maintain accurate CRM records while meeting service level expectations. This full-time role offers competitive base pay, monthly bonuses, and a robust benefits package.

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