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Customer Care Lead & Operations Coordinator

Job in Irvine, Orange County, California, 92713, USA
Listing for: Quest-International
Full Time position
Listed on 2026-07-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM System
Salary/Wage Range or Industry Benchmark: 35817 - 39950 USD Yearly USD 35817.00 39950.00 YEAR
Job Description & How to Apply Below

Quest International in Irvine, CA, is seeking a Customer Care Lead Coordinator to support daily customer-care and call-center operations. You will coordinate team activity, manage requests, resolve escalations, and maintain accurate records in CRM/ERP systems.

The ideal candidate has 3+ years in customer-service roles, leadership or team-coordination experience, and proficiency with CRM and ERP systems. Full-time, on-site role with opportunities for professional growth.

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