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Enterprise CX Lead: 24/7 Support, Equity & PTO
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-07-31
Listing for:
Restaurant365
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support
Job Description & How to Apply Below
Restaurant
365 in Irvine, CA is seeking an Enterprise Customer Experience Specialist to serve as the primary support contact for high‑profile Premier customers, guiding them through incidents, cases, and best practices to deliver a comprehensive solution.
You will partner with Customer Success, Development, and Product teams, manage client priorities, and meet monthly with customers to review open cases while reporting to CS leadership.
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