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Customer Experience Specialist – Day Maker
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-08-03
Listing for:
archipelagocos
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
Archipelago Companies is seeking a Customer Service Specialist (Day Maker) to deliver exceptional experiences across calls, emails, and chat for our ecommerce site. This in-office hybrid role requires 4 days per week in Irvine, CA with optional 4 days remote.
You will handle orders, tracking, returns, and warranty-related replacements, respond within 24 hours, and use MS Outlook and Excel to manage reports and feedback. Competitive benefits offered.
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