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Customer Care Pro: Resolve Fast, Drive Improvements
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-08-13
Listing for:
Qcells
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Hanwha Q CELLS America Inc. in Irvine, CA is seeking a diligent Customer Care Specialist to field customer calls, resolve complaints, and coordinate with vendors and internal teams to deliver timely solutions.
You will own the end-to-end customer experience, identify process gaps from feedback, and work with management to implement improvements that enhance service quality while maintaining detailed records and ensuring follow‑up on all issues.
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