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Customer Success & Enablement Specialist

Job in Irvine, Orange County, California, 92713, USA
Listing for: Neara
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success & Change Enablement Specialist

EKN Engineering is seeking a Customer Success Specialist to join the growing Customer Success team in Irvine, CA. The role balances implementation and ongoing support, guiding new customers from onboarding through day-to-day use of the B2B SaaS platform.

You'll collaborate with the Head of Customer Success, shape customer experience, and own escalating issues while expanding ownership across functions as you grow in the role.

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