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Senior Client Escalations Lead – On-Site, -Impact
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-09-04
Listing for:
TaxRise Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, CRM Systems & Management
Job Description & How to Apply Below
Tax Rise Inc. is seeking a Client Success Representative – Escalations to join our on-site team in California. You will handle complex client issues, de-escalate situations, and partner across Sales, Client Care, and Operations to improve retention and satisfaction.
The role requires 3+ years in a call center or client-experience environment, strong analytical and negotiation skills, and proficiency with CRM systems like Salesforce. We offer a competitive base pay and growth opportunities.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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