On-Site Senior Client Escalations Specialist
Job in
Irvine, Orange County, California, 92713, USA
Listed on 2026-09-09
Listing for:
Taxrise
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Tax Rise is seeking a Client Success Representative – Escalations to join our on-site team in Irvine. You will act as a senior member of the Client Experience team, resolving complex client concerns and driving improvements in processes and retention strategies.
This 100% on-site role requires strong problem-solving, negotiation skills, and the ability to navigate sensitive conversations to deliver tailored solutions that boost client satisfaction and business performance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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