Doctoral Writing Center Lead

Description

What if your next job wasn’t just a role, but a place where you truly felt valued, inspired, and empowered? Imagine working for a company that’s dedicated to educating, inspiring, and empowering others, while fostering a family-like atmosphere that genuinely respects and appreciates every team member. Now, imagine that this company also offers:

• A flexible hybrid work schedule
• Strong, guiding values that drive everything we do
• Outstanding benefits to support your well‑being
• The opportunity to make a meaningful impact every day

If so, keep reading, because this is exactly what Westcliff University is all about. Here’s a glimpse of what makes our culture amazing:
At Westcliff, we strive to be the best in all we do, celebrating and supporting each team member as we grow and succeed together. As a global leader in innovative education, we’re known for our transformative, tech‑driven programs and our unwavering commitment to excellence, and social responsibility.
Our tagline – Educate. Inspire. Empower. – perfectly sums up our mission: to create opportunities for students and employees to achieve success through hard work and empowerment. Diversity and inclusion are at our core. At Westcliff, we embrace diversity in every form.
By joining the Westcliff team, you’ll have the chance to leave your personal mark on a growing institution, helping us shape the future of education while being part of a supportive and innovative community. Ready to feel inspired and appreciated while making a real difference? Apply now, and let’s grow and succeed together!

The Doctoral Writing Center Lead is a full‑time leadership position responsible for overseeing the daily operations, quality assurance, and professional development of the Doctoral Writing Center team. This role directly supervises Doctoral Writing Center Specialists and ensures the delivery of high‑quality, timely, and rigorous dissertation‑level writing and research support to doctoral students across all programs. In addition to student‑facing services, the Lead oversees Formatting Committee review workflows for dissertation and doctoral research project candidates, coordinates internal scholarly submission reviews for faculty, and collaborates with the Westcliff International Journal of Applied Research (WIJAR) to support internal manuscript readiness and pre‑submission review.

The Lead works closely with the Academic Success Manager to scale services, strengthen feedback consistency, uphold institutional standards (APA, academic integrity, responsible AI use), and continuously improve doctoral and faculty scholarly outcomes.

• Provide direct leadership, supervision, and performance management of Doctoral Writing Center Specialists.
• Ensure consistent delivery of high‑quality, doctoral‑level writing and research support.
• Maintain operational oversight of workflows, caseloads, and turnaround times.
• Uphold institutional standards for academic integrity, responsible AI use, and ethical research writing.
• Develop and implement training, onboarding, and professional development for specialists.
• Lead quality assurance review of specialist feedback for rigor, clarity, and scholarly accuracy.
• Collaborate with the Academic Success Manager, doctoral faculty, and academic leadership to support doctoral persistence and progress.
• Contribute to strategic planning, reporting, and program development related to doctoral academic support.
• Oversee dissertation and doctoral research project formatting committee review processes.
• Coordinate internal scholarly submission reviews for faculty and institutional research projects.
• Collaborate with WIJAR as needed to provide internal manuscript readiness and pre‑submission review.

• Supervise, coach, evaluate, and support a team of Doctoral Writing Center Specialists.
• Review specialist feedback regularly to ensure consistency, depth, and pedagogical alignment.
• Monitor daily operations of asynchronous and synchronous doctoral writing support.
• Manage overflow escalation between the Writing Center and Doctoral Writing Center.
• Provide advanced support or intervention for complex or high‑risk…