Instructional Designer

Join Comfort Keepers – Elevate the Human Spirit

At Comfort Keepers, learning is more than training—it’s how we elevate people, strengthen teams, and ultimately improve lives. As a leader in in‑home senior care, our mission is based in Elevating the Human Spirit
, and that extends to how we support and develop our franchise network.

We are seeking a talented, creative Instructional Designer to join our Learning and Development team. This role is ideal for someone who is passionate about adult learning, enjoys building engaging eLearning experiences, and wants their work to make a meaningful impact across a growing national organization.

In this role, you won’t just build courses, you’ll help shape how our franchisees learn, grow, and succeed.

• Purpose-driven work:
  Your learning programs will support office teams, leaders, and franchise owners who serve seniors and their families every day
• Visible impact:
  Your content will be used nationwide to improve performance, confidence, and consistency across the Comfort Keepers network
• Creative ownership:
  Lead projects from concept through launch and evaluation, with room to innovate and experiment
• Collaborative culture:
  Work closely with subject matter experts, stakeholders, and leadership who value learning and continuous improvement
• Growth mindset:
  We believe learning never stops, professionally or personally

As an Instructional Designer at Comfort Keepers, you will play a key role in advancing organizational learning initiatives that support company goals and franchise success. Your responsibilities will include:

• Leading the full lifecycle of training design, development, launch, and evaluation
• Partnering with stakeholders and subject matter experts to conduct needs assessments and identify learning opportunities
• Applying instructional design models and adult learning principles to create engaging, scalable learning solutions.
• Design and develop a variety of training materials, including:
  • eLearning modules (Articulate 360 / Storyline)
  • Instructor‑led training (virtual and in‑person)
  • Job aids, participant guides, and performance support tools
• Maintaining high quality standards through editing, proofreading, and continuous improvement
• Potentially produce compelling multimedia content such as videos, animations, and podcasts to enrich the learning experience
• Potentially facilitate training sessions and webinars as needed
• Supporting additional learning initiatives and projects as needed

We’re looking for someone who brings both technical expertise and a people‑first mindset. The ideal candidate will have:

• At least 3 years of experience in eLearning content design and development
• Proficiency with Articulate 360 (especially Storyline); experience with Canva, Camtasia, and Animaker is strongly preferred
• Strong knowledge of instructional design methodologies and adult learning best practices
• Excellent written, verbal, and presentation skills
• The ability to manage multiple projects while meeting deadlines
• A collaborative approach and the ability to work effectively both independently and within a team
• A commitment to high‑quality work and continuous learning
• A bachelor’s degree in Instructional Design, Adult Learning, Educational Technology, or a related field (preferred)

Salary based on experience, between $85,000 - $110,000

Comfort Keepers Franchising, Inc. is an Equal Opportunity Employer committed to fostering a workplace that reflects our mission of Elevating the Human Spirit®. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.