Clinical Specialist - Global Academy

About the Role

Applies clinical and technical expertise to design, develop, and deliver digital and online educational solutions that support global customers and internal stakeholders. This role is focused on the creation of scalable digital education, including on-demand learning, live online education, and other virtual educational services, rather than routine local, in-person customer support.

Recognized as a subject‑matter expert within own clinical and technical specialty area. Strong understanding of Oversur’s products, clinical applications, and the role of education in driving product adoption and customer success. Working knowledge of digital education methodologies, virtual training delivery, and adult learning principles. Understands how Sales, Global Product Management, and Research & Development contribute to the broader organization and product lifecycle.

• Design, develop, and maintain digital educational content, including e-learning modules, instructional videos, webinars, virtual workshops, and other online learning assets.
• Plan and deliver live online education for global internal and external audiences.
• Present education content via video and live online formats as part of global digital learning offerings.
• Ensure all educational materials are clinically accurate, pedagogically sound, and aligned with regulatory and quality requirements.
• Continuously improve digital education offerings based on feedback, performance data, and evolving clinical and market needs.

• Works closely with Sales to ensure educational content supports commercial strategies, product launches, and scalable customer onboarding.
• Partners with Global Product Management to align education with product positioning, intended use, and lifecycle milestones.
• Collaborates with Research & Development and Medical Office to translate product design, features, and clinical evidence into clear, effective educational materials.
• Provides structured clinical and educational input throughout new product development and post-launch phases.

• Acts as a clinical and technical resource for internal stakeholders, supporting questions related to product use, indications, and clinical application.
• Contributes to the development and review of educational aspects of Instructions for Use (IFUs), training materials, and other technical documentation.
• Supports Technical Services and Customer Service teams with training content and clinical education, primarily through digital and online channels.

• Collects and synthesizes feedback from Sales, customers, and internal teams to continuously improve educational offerings.
• Monitors competitive education approaches and digital learning trends and shares insights with Marketing, Global Product Management, and Academy leadership.
• Ensures education-related processes comply with Oversur’s Quality Management System and applicable regulatory requirements.

Does not have direct people management responsibility. Independently manages projects, priorities, and deliverables within established policies and procedures. May lead or coordinate cross‑functional project work related to digital education initiatives.

• Vocational or Bachelor’s degree in a relevant field.
• Certified Prosthetist & Orthotist (CPO) or equivalent clinical certification.
• Minimum 5 years of relevant experience with a vocational degree or 2 years with a Bachelor’s degree.
• Excellent presentation skills.
• Computer literacy:
  Word, Excel, PowerPoint, Outlook.
• Premiere Pro experience preferred.
• Experience in digital education, online training, or educational content development is highly desirable.

On-camera presentation is a core requirement of this role. The employee must be willing and able to appear in recorded and live video-based educational content, including materials that may be publicly accessible and distributed globally across Oversur’s digital platforms.

• Competitive compensation packages: base salary $82,222 – $101,557 plus bonus and benefits.
• Medical, dental, and…