Field Service Engineer – PICO Laser & Medical Aesthetics Devices; Irvine, CA and Miami, FL

About Boston Aesthetics

Boston Aesthetics is powered by Peninsula Medical Group (PMG), a global leader in energy‑based medical aesthetics with deep capabilities across innovation, engineering, manufacturing, and commercialization.

We are building a high‑performance U.S. organization to bring differentiated aesthetic technologies to market. Guided by our mission, Beauty With No Boundaries, we believe the future of aesthetics should deliver more than strong clinical outcomes alone. It should also create lasting value for providers, support sustainable practice growth, and improve the treatment experience for patients.

Backed by strong global R&D capabilities and a robust product pipeline, Boston Aesthetics offers the opportunity to help scale not just one innovative platform, but a broader portfolio of next‑generation technologies. As we enter our next phase of commercial growth, we are looking for entrepreneurial leaders who want to help build the future of aesthetics in the U.S.

Boston Aesthetics is seeking an experienced we are seeking an experienced

Field Service Engineer with direct, hands‑on PICO laser experience AND experience servicing other medical aesthetic laser devices.

Direct PICO laser service experience is required for this position.

• Install, commission, calibrate, maintain, and repair PICO laser systems and other medical aesthetic laser devices.
• Diagnose complex laser, optical, electrical, electronic, mechanical, cooling, power, and software issues.
• Perform preventive maintenance, calibrations, firmware/software updates, and system upgrades.
• Provide onsite and remote technical support and manage service issues through resolution.
• Work directly with dermatologists, plastic surgeons, medical spas, and aesthetic practices.
• Partner with Sales, Clinical, Operations, Product, and Engineering teams during installations, escalations, and product launches.
• Maintain accurate service documentation, parts inventory, and technical records.
• Support technical training, product demonstrations, trade shows, and new product launches.

• 3+ years of Field Service Engineer or comparable technical service experience within medical aesthetics or the medical laser industry.
• Hands‑on experience installing, troubleshooting, maintaining, and repairing PICO laser systems – REQUIRED.
• Experience servicing additional medical laser devices beyond PICO – REQUIRED.
• Strong knowledge of laser systems, optics, electronics, power supplies, cooling systems, electromechanical components, software, and diagnostics.
• Ability to independently diagnose and repair complex medical laser equipment.
• Ability to read electrical schematics, wiring diagrams, service manuals, and technical documentation.
• Strong customer‑service and communication skills.
• Experience with Q‑switched, Nd, Alexandrite, fractional laser, IPL, RF, ultrasound, or other energy‑based aesthetic platforms is highly valued.

Ability to travel up to 70% nationwide, including overnight travel and occasional evenings/weekends. International travel may be required for manufacturer training and technical certification.

Base Salary: $95,000–$130,000 annually, based on relevant medical aesthetics experience, PICO laser expertise, additional laser‑platform experience, technical capabilities, training, and certifications.

• Company‑paid medical, dental, and vision insurance for employees
• Paid Time Off and company holidays
• Manufacturer and technical training
• Professional development opportunities
• Career‑growth opportunities as our U.S. service organization expands

This is an opportunity to join Boston Aesthetics during an important stage of our U.S. growth and help shape our technical service…