ALC Backup & Resiliency Engineer

The ALC Backup & Resiliency Engineer supports the implementation, maintenance, and continuous improvement of backup, recovery, and resiliency capabilities across Ingram Micro’s global Advanced Logistics Centers (ALCs). This role is responsible for operationalizing standardized backup solutions, executing recovery procedures, and ensuring alignment with enterprise security and resilience requirements. Working as part of the Info Sec SWAT Team, the engineer collaborates with cross‑functional IT and site teams to help maintain continuity, reduce risk, and support modernization efforts within the RISE platform.

• Implement and maintain standardized backup configurations, schedules, and retention policies for ALC environments.

• Ensure consistency in backup tooling and infrastructure across global logistics sites.

• Support the application of enterprise backup, storage, and security standards.

• Execute established disaster recovery (DR) and business continuity (BC) procedures for ALC systems.

• Perform routine recovery testing to validate readiness and identify gaps.

• Assist in assessing site‑level resiliency and contribute recommendations for improvement.

• Ensure backup health, integrity, and recoverability through regular validation and monitoring.

• Work closely with IT Managed Services, Info Sec, and site engineers to support backup and recovery operations.

• Participate in on‑site or remote technical assessments to help validate backup compliance with enterprise standards.

• Support RISE-aligned modernization initiatives by implementing assigned backup and recovery tasks.

• Provide technical input for projects impacting ALC operational continuity.

• Follow enterprise‑aligned backup governance, retention schedules, and security requirements.

• Maintain clear documentation of backup configurations, procedures, and audit responses.

• Support compliance activities, including addressing findings related to backup configuration, resilience, or recoverability.

• Identify opportunities to automate backup health checks, reporting, and validation tasks.

• Stay current with emerging tools and best practices for backup, recovery, and operational resilience.

• Contribute ideas to improve efficiency, recovery time objectives (RTO), and recovery point objectives (RPO) across ALC environments.

• Strong understanding of backup technologies, storage systems, and recovery processes.

• Experience supporting infrastructure operations in production environments (on‑prem, edge, or hybrid).

• Familiarity with DR/BC concepts, failover procedures, and validation testing.

• Strong communication skills and the ability to collaborate with cross‑functional teams.

• Willingness to travel 10%–25% as needed to support site assessments and deployments.

• 8+ years functional experience including a minimum of 5 years position specific experience with IT infrastructure or operations.

• Hands‑on experience with enterprise backup platforms (e.g., Veeam, Commvault, Rubrik, or equivalent).

• Knowledge of logistics, warehouse, or distribution center operational systems.

• ITIL Foundation

• Vendor‑specific backup/storage certifications

• DR/BC certifications (e.g., CBCP, ISO 22301 training)

• Experience in global enterprise environments with standardized operational practices.

This role strengthens ALC operational continuity by ensuring reliable backups and validated recovery processes across global sites. Through consistent execution, monitoring, and improvement of backup and resilience practices, the engineer reduces operational risk, supports swift recovery during incidents, and contributes to the resilience goals of the RISE platform and Info Sec SWAT.