Senior Analyst - Revenue Assurance

Glovis America - 18191 Von Karman Ave, Irvine, California, United States of America

Posted Thursday, February 19, 2026 at 11:00 AM | Expires Monday, August 31, 2026 at 9:59 AM

GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Senior Analyst – Revenue Assurance position is to manage End to End Accounts Receivable process while ensuring timeliness, accuracy, and completeness of customer billings requirements.

• Accurately process all types of billing to customers based on customers' billing requirements and business transaction completions from Vehicle Logistics and Port Processing departments
  • Create and/or process A/R invoices:
    Standard Transportation and Port Processing, Port Stock Transfers, Cross‑Shipments, and PIO Part and Non‑Part
  • Train incoming billing Analyst in all forms of billings (manual and automated) for all customers
  • Verify accuracy of billing data and revise any errors of other analysts
  • Produce measurable results on process improvement projects
  • Resolve discrepancies in accounting records
  • Keep records of invoices and support documents
  • Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information
  • Running and analyzing Accounts Receivable (AR) reports using Power
    
    BI to support accurate revenue tracking and decision‑making
  • Monitoring and maintaining weekly orders, ensuring all items are updated and routed to the appropriate departments in an efficient and timely manner
  • Proactively communicating with internal teams to resolve discrepancies and support smooth workflow operations
  • Submitting IT tickets as needed to address billing issues, correct work order errors, and ensure timely resolution of system‑related problems
• Customer Service
  • Generate ideas to improve process and execute Change Request to IT for development
  • Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re‑billing of resolved rejected invoices
  • Communicate and resolve any billing issues arises either from internal parties, systems or customers
  • Special Projects
    • Lead and support special projects as assigned
    • Obtain basic process improvement methodologies and project management skills sets
  • Other duties as assigned

$58,000 – $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Has an understanding for general concept and process of Billing and Collection Required
• Proficient skills in Microsoft Suite:
  Ex. Excel, Word, PowerPoint, Outlook, and other database management systems Required
• Has an understanding of Process Improvement methodology Required
• Familiarity with BI Reporting tools Required
• Has a basic Accounting knowledge Required

• Bachelor's Degree Required
• 3 – 5 Years of direct experience in Finance and/or Accounting Required
• 4 – 7 Years of direct experience in Finance, Accounting, Billing, and/or Operations Preferred

• Ability to sit in front of a desk and/or in…