Reinsurance Program Manager

Program Manager, Insurance Operations (260000GU)

Oversee the third‑party vendor responsible for the day‑to‑day administration of the reinsurance program including setup, reporting, settlement, and compliance.

The Reinsurance Program Manager will serve as the primary liaison across internal teams and external partners and be accountable for vendor performance management, field sales support and training, growth through pricing and program‑structure recommendations, and sales forecast development.

• Manage third‑party vendor performance by setting expectations, monitoring service levels, conducting regular touchpoints, and ensuring program setup, maintenance, onboarding, and compliance.
• Oversee settlement and financial reconciliation processes, including payment/statement review, variance analysis, issue resolution, and maintenance of settlement rate reporting and data validation.
• Ensure compliance with contracts, internal policies, and regulations; support MSA renewals/negotiations and perform issue analysis to improve vendor delivery.
• Lead pricing and program structure recommendations, create dealer sales pro formas, and support enrollment processes (e.g., Terms & Conditions, CFC setup, contract review/approval).
• Serve as SME and key liaison across internal and external stakeholders, delivering training, supporting field sales, resolving issues, and ensuring effective communication and risk management.
• Ensure strong controls and reporting integrity by validating data, supporting audits (e.g., SOX/KSOX), managing documentation, producing standard/ad‑hoc reporting, and approving contracts, surplus releases, and claw backs.

• Monitor KPIs (premium, losses, commissions, profit share) and provide variance analysis and insights to stakeholders.
• Drive continuous improvement by identifying process gaps, strengthening controls, and partnering on automation, standardization, and testing (UAT) for program changes.

• Minimum 5-7 years of experience in insurance or reinsurance operations, reinsurance accounting/finance, insurance accounting, or related program management roles.
• Automotive or financial services industries preferred.
• Bachelor’s degree in finance, business or related discipline.
• Working knowledge of reinsurance concepts and program structures (e.g., treaty/facultative concepts, ceded premium and loss flows, commissions, profit share, settlements).
• Strong analytical and reconciliation skills; ability to interpret results, identify drivers, and resolve variances across premium, claims, and cash activity.
• Proficiency with Microsoft Office Suite including advanced Excel; ability to work with large datasets and improve reporting efficiency.
• Experience managing third‑party vendors; performance management, service levels, issue resolution, and governance.
• Knowledge of internal controls and audit support expectations (e.g., SOX/KSOX), including documentation and evidence retention.
• Strong written and verbal communication skills; able to translate complex data into clear, actionable updates for stakeholders.
• High attention to detail, strong organization, and ability to manage multiple deadlines in a close/statement cycle environment.
• Excellent interpersonal skills to successfully collaborate with cross‑functional departments and external partners.

• Hybrid work schedule offering 4 on‑site days and 1 remote day per week.
• Vehicle benefits designed around your role, including monthly allowances and purchase and lease discounts.
• Flexible health coverage with medical, dental, and vision plans, including no cost and low‑cost options.
• Annual employer HSA contribution to help offset healthcare expenses.
• 401(k) with company match and immediate vesting, so you can start building your future from day one.
• 100% company paid life and disability insurance for added peace of mind.
• Well‑being programs at no cost to you, including gym benefits and health resources.
• Generous parental leave to support growing families.
• Paid Volunteer Time Off, plus a company donation to a charity of your choice.

Our Company is an equal opportunity employer…