Accounts Receivable Representative

Job Overview

Account Receivable Coordinator is responsible for Client Accounts Receivable and Delinquency Tracking. This position is a critical and integrated member of the Accounting team and a successful candidate will have previous related accounting experience and the ability to function effectively in a fast paced, high transaction processing environment.

The position requires an individual who is ambitious, self-directed, and capable of working autonomously or with the leadership team to achieve the business and financial goals of the company.

$20-21/hr

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

• Ensure that all of the appropriate delinquency actions, as outlined in an association’s delinquency policy, are carried out.
• Prepare and distribute the monthly delinquency report to each association’s Board of Directors in a timely manner.
• Assess legal fees from paid collection attorney invoices.
• Maintain and monitor all delinquency files in accordance with Delinquency Dept. filing procedures.
• Ensure that all trust deed sales / foreclosures are monitored and updated in the system on a timely basis.
• Assist in the allocation of cash receipts provided by First Service Residential’s Cashier on a daily basis.
• Assist in the processing of transfers of ownerships, address change requests, and violation/fine requests.
• Maintain files to ensure that all information regarding each client is correct and current.
• Assume responsibility for performance or duties for sick or vacationing personnel, as necessary.
• Assist in the handling of client inquiries.
• Take, return and monitor client inquiries regarding accounts receivable and delinquency.
• Arrive on time for work and meetings.
• Follow quality system procedures.
• Participate in special projects as needed.
• Other duties as assigned.

• Technical accounting knowledge and ability to incorporate that knowledge and synthesize information into actionable recommendations and analyses.
• Adaptable in using organizational skills to prioritize tasks and take ownership of work; comfortable and able to deliver results in a flexible, fast‑paced work environment.
• Ability to anticipate busy schedules and communicate with other members of the organization/department to complete assignments on time.
• Ability to effectively pace work to adhere to financial close deadlines and key deliverables.
• Demonstrate integrity in work product and commitment to accuracy.
• High sense of urgency.
• Adhere to key financial controls in accordance with delinquency and corporate policies.
• Strong ability to work as a team member.
• Basic knowledge of Microsoft Applications, especially Outlook, Excel, and Word.
• Ability to master financial systems and reporting tools (Jenark preferred).
• Good written and verbal communication skills.
• Demonstrate and model company values with internal and external customers.
• Proactively communicate with team and cross‑functional counterparts.
• Must be able to communicate on the phone.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to communicate effectively with internal and external customers.
• Occasional overtime may be required.
• Consistent and regular attendance required.

• General office equipment.

• Medical, dental, and vision plans (full time and those working 30+ hours).
• Part‑time 20+ hours qualify for dental and vision.
• 401(k) match.
• Time off including vacation, sick, and company paid holidays.
• Pet insurance available.
• Tuition reimbursement.
• Legal services.
• Free emotional wellbeing and daily life assistance support for all associates.
• Domestic partner coverage.
• Health savings account.
• Flexible spending…