Collections & Credit Specialist

Overview

Reporting to the SVP, Operations this position is responsible for collecting all levels and stages of delinquency in the M&T Equipment Finance Corporation ("MTEFC") loan portfolio. Gathers and analyzes financial information and makes recommendations to management regarding loss mitigation, collateral valuation, and recovery strategy. Coordinates and closes loan modifications, public foreclosure sales, and repossession activities for the MTEFC portfolio.

• Collect on all levels and stages of past due MTEFC accounts in compliance with Federal and local collection laws and internal credit policies and procedures.
• Document all collections activity within the collections system.
• Provide regular status reports to Operations Management regarding account-level activities.
• Contact borrowers, guarantors, and their representatives to discuss past‑due status and develop payment strategies to return accounts to current status.
• Work closely with sales team members and other outside resources to effectively manage delinquent accounts and minimize potential losses.
• Identify and communicate risk‑related issues needing escalation to management.
• Manage portfolio‑related customer service requests, including account reconciliations, amortization schedules, payoff requests, general account research, and other similar tasks.
• Understand and utilize consumer and commercial credit reports, gather financial statements, tax returns, bank statements, and other information to effectively coordinate with management to develop payment strategies and workouts on more complex or unique situations.
• Review borrower applications and financial information for completeness, prepare collateral analyses, and present sound recommendations on accounts that request a loan restructure or extension.
• Prepare, structure, and document any modifications on loans that have been approved by management, including pricing and coordinating the required signatures on all documentation from the borrowers.
• Recommend and manage late‑stage collection activities such as repossessions, prepare and conduct foreclosure sales, and assist in the remarketing of equipment.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls as well as the Fair Debt Collection Practices Act.
• Maintain M&T internal control standards, including timely implementation of internal and external control points together with any issues raised by external regulators as applicable.
• Complete other related activities as assigned.

• Bachelor’s degree preferred.
• Minimum of 3 years’ related work experience, preferably with an equipment financial firm.
• Familiarity with consumer and commercial credit reports.
• In‑depth understanding of promissory notes, loans, leases, and other documents/laws that govern repayment of commercial contracts.
• Knowledge of Fair Debt Collection Practices Act and related regulatory requirements.

Pay Range: $34.68 - $57.80 Hourly (USD)

Location:

Irvine, California, United States of America

M&T Bank is committed to fair, competitive, and market‑informed pay for our employees. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.