Senior Loan Administration Associate

The Senior Loan Administration Associate is responsible for managing complex loan servicing and portfolio administration activities throughout the life of a loan. This role oversees loan maturities, extensions and modifications, portfolio exceptions, and borrower communications while serving as a key liaison between internal departments, borrowers, and third-party service providers.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities while ensuring compliance with servicing requirements and portfolio objectives.

• Manage loan maturity tracking and borrower outreach related to upcoming maturities
• Coordinate and process loan extension and modification requests, including collection and review of supporting documentation
• Facilitate valuation, due diligence, and compliance reviews associated with loan extension requests
• Prepare and maintain extension, modification, and servicing documentation
• Monitor portfolio exceptions and drive resolution of outstanding servicing and compliance items
• Coordinate with borrowers, vendors, and third-party service providers to obtain required information and documentation
• Support portfolio monitoring activities and identify potential risks requiring escalation
• Assist with borrower notices, servicing actions, foreclosure referrals, and special asset administration activities
• Maintain accurate records, tracking logs, and status updates related to portfolio administration
• Provide regular updates to management regarding loan status, maturities, exceptions, and servicing activities
• Support the Loan Administration team with additional responsibilities and special projects as needed
• Contribute to process improvement initiatives designed to enhance efficiency, compliance, and portfolio performance

• Bachelor’s degree in Finance, Real Estate, Business, or related field preferred
• 4–7 years of experience in loan servicing, loan administration, asset management, banking, or related financial services
• Strong understanding of loan servicing, loan modifications, portfolio management, and borrower communications

• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office applications, particularly Excel

• Experience with bridge, construction, or private lending products
• Exposure to loan extensions, loan workouts, default processes, or special asset management
• Experience working with third-party servicers and external vendors