Controller, Finance & Banking, Financial Reporting

Overview:

The Controller is Trusted Tech’s operational finance leader and the direct partner to the Head of Finance, responsible for owning the accounting engine that keeps the business running accurately, efficiently, and s is a systems-building, process-owning, and close-managing position for someone who thrives in a fast-moving environment and sees operational complexity as an opportunity rather than a burden.

The Controller manages the accounting team, including onshore staff, an AR function, and offshore resources.

Trusted Tech’s revenue model spans multiple domains (hardware, software, and services), creating meaningful ASC 606 complexity across the organization. The Controller must be technically grounded in multi-element revenue recognition and comfortable navigating the nuances of subscription, licensing, and services billing within a single business.

Responsibilities:

Close Management & Financial Reporting:

• Own the month-end close process end-to-end, ensuring accuracy, completeness, and continuous improvement in close cycle efficiency across all accounting functions.
• Prepare and deliver comprehensive financial reports, including business unit-level P&L packages, management reporting, and budget versus actuals analysis for executive and cross-functional stakeholders.
• Ensure compliance with GAAP across all financial reporting, including proper revenue recognition under ASC 606 across multiple revenue streams (hardware, software, and services), accrual accounting, and rigorous balance sheet management.
• Oversee accounts receivable, customer billing operations, and data cleanliness across financial reporting systems, ensuring accuracy and integrity of all transactional and reporting data.
• Monitor financial performance on an ongoing basis, identifying trends, surfacing risks proactively, and translating financial data into actionable operational insights for the Head of Finance and executive leadership.

Billing Systems & Revenue Integrity:

• Co-lead the Chargebee to App Direct billing migration through to completion, serving as Finance’s technical owner and risk-mitigator, not a passive participant.
• Audit and resolve automation breaks where billing is not triggering correctly, systematically eliminating revenue leaks across all billing streams.
• Formally define and document Finance-owned billing workflows, establishing clear policies, controls, and handoff points between Sales and Finance to prevent billing structures from being defined outside of Finance’s governance.
• Establish and maintain the “Bible of Metrics” in partnership with the Head of Finance, a centralized, real-time reporting framework covering recurring revenue by segment, churn, future revenue (including deals that close today but begin billing in future periods), and other key financial indicators.
• Partner with the Head of Finance and data/analytics team to ensure Finance’s reporting requirements are reflected in the centralized data warehouse architecture and outputs.

Financial Systems Architecture & AI-Forward Innovation:

• Serve as Finance’s technical lead across key financial platforms, with primary ownership of Net Suite and Finance’s participation in major system implementations, including Net Suite ARM, App Direct, Paycom, and other platforms as applicable.
• Partner with Trusted Tech’s in-house AI team to identify, prioritize, and deploy accounting automations that eliminate manual processes, reduce close cycle time, and improve the accuracy and scalability of the Finance function.
• Proactively identify opportunities where AI and automation can transform accounting operations, from journal entry automation and reconciliation workflows to exception-based close management and real-time variance flagging.
• Manage ongoing financial systems optimization, ensuring platforms are configured to support accurate reporting, efficient close processes, and scalable financial operations.
• Partner with Operations and Technology teams on cross-functional system integration initiatives, ensuring Finance’s requirements are reflected in platform design and implementation decisions.

HoF Partnership & Strategic Finance Support:

• Operate in lock-step with the Head of…