Document Generation Template Specialist, Loan Modifications

Document Generation Template Specialist

Are you ready to take your career to the next level? Service Link, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Document Generation Template Specialist.

As a Template Specialist, you will be focused on maintaining documentation related to the Loan Modification department  will also be tasked to assist with testing and confirming templates to maintain a high level of customer service for our clients to ensure our standard templates, and custom client templates are working as expected.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

In this role, you will…

• Create new and manage existing client documentation for template repository
• Organize existing templates and documentation
• Review and monitor investor changes/requirements that impact our templates
• Assist with testing client requested changes to templates / investor requirements, including regression testing
• Perform audit functions to ensure appropriate procedures are followed

You possess…

• 2+ years of relevant industry experience, preferably in financial services, mortgage servicing, or loss mitigation
• Technical skills in Word, Excel, and PDF editors
• Excellent problem solving, active listening, and verbal and written communication skills
• A penchant for excellence, you will use your strong attention to detail to maintain our quality standards
• The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines
• The ability to work effectively with minimal oversight, and in the face of frequent change and ambiguity