Accounting & Finance Senior Channel Finance Analyst; On-Site, Irvine, CA)

Position Summary:

TCL North America is seeking a Senior Channel Finance Analyst to support the financial management and performance of assigned customer accounts. This role sits at the intersection of Finance, Sales, Logistics, Operations, and customer organizations, providing end-to-end oversight across accounts receivable, collections, cash application, customer deductions, trade spend, and credit management.

The ideal candidate brings strong analytical capabilities, hands-on experience managing customer accounts and the Order-to-Cash (OTC) cycle, and the ability to translate financial data into actionable insights. This individual will play a key role in optimizing cash flow, protecting company margins, reducing financial leakage, and ensuring strong operational and financial discipline across assigned accounts.

• Customer Portal & Account Management:
  Serve as a primary finance contact for assigned customer accounts and actively manage customer vendor portals to support invoicing, remittance, deductions, dispute resolution, and ongoing account alignment.
• Invoicing & Cash Application:
  Ensure timely and accurate transmission of invoices through email, EDI, and customer-specific platforms. Review customer payments and remittance details and ensure accurate and timely cash application and sub-ledger-to-GL posting.
• Collections & Account Reconciliation:
  Monitor customer aging, proactively manage past-due balances, conduct structured collection activities, and prepare and distribute Statements of Account (SOA) to maintain accurate account reconciliation.
• Customer Account Maintenance:
  Maintain accurate customer records, collection documentation, account activity, and supporting financial information within ERP and related systems.
• Credit Management:
  Support customer credit reviews, credit risk monitoring, order holds/releases, and other credit-related activities to help minimize exposure and protect company assets.
• Financial Close & Audit Support:
  Support month-end, quarter-end, and year-end close activities, audits, reporting requirements, and other accounting and finance projects as needed.

• Contract & Deduction Review:
  Review and interpret customer contracts, agreements, and commercial terms to appropriately classify, validate, and analyze deductions, short payments, and chargebacks.
• Trade Spend & Promotional Settlement:
  Review and process routine promotional and contractual customer expenses, including MDF, STC, rebates, volume discounts, and other channel investments. Ensure expenses are properly matched against accruals and supported by appropriate documentation.
• Deduction & Chargeback Resolution:
  Investigate abnormal, unauthorized, or disputed deductions, including non-compliance charges, quantity shortages, unauthorized returns, and other customer chargebacks.
• Cross-Functional Recovery:
  Partner with Sales, Logistics, Warehousing, Operations, and customers to gather supporting documentation, submit disputes through customer portals, and drive timely resolution and recovery of funds.
• Spend Governance:
  Help ensure customer investments and deductions are aligned with contractual terms, commercial objectives, and company financial policies.

• Aging & Delinquency Analysis:
  Analyze customer aging schedules, past-due trends, collection performance, and account exposure to identify risks and recommend actionable mitigation plans.
• Trade Spend & Profitability Analysis:
  Analyze trade spend and promotional investments by customer account to evaluate effectiveness, profitability, and return on investment and support commercial decision-making.
• Deduction & Root-Cause Analysis:
  Identify recurring deduction and chargeback trends, map root causes, and provide management with insights and recommendations to reduce financial leakage and improve operational performance.
• Account Performance Reporting:
  Monitor key financial and account-level metrics and provide timely reporting and insights to Finance and cross-functional stakeholders.
• Forecasting & Ad Hoc Analysis:
  Support financial reporting, forecasting, audits, and ad hoc financial analysis to provide accurate and timely information for management decision-making.

• Identify opportunities to improve accounts receivable, collections, cash application, deduction management, and customer account…