Payment Administration Analyst

Position Summary:

The Payment Administration Analyst will be responsible for various payment processes.

• Batch and prepare payments for application or manually processed payments for all the various loan products to customer accounts.
• Perform various duties including receiving and disbursing funds, reversals, suspense, fees, transfers, cash advances, and all types of withdrawals.
• Timely and accurately post transactions in a high-volume environment daily.
• Print company checks, validate/reconcile checks to report and dispatch/mailing of checks.
• Perform in-depth research on customer accounts to ensure accurate posting.
• Prepare and balance cash applications for deposit daily.
• Update and balance checks, logs, and statistical reports.
• Contact financial institution to confirm availability of funds.
• Maintain confidentiality with all customer information.

• 2+ years’ experience in Payment Processing or Cashiering within the Mortgage Servicing Industry required.
• Minimum of 1 year experience and shown proficiency in Black Knight Financial Services (MSP/BKFS) and Loan Sphere systems highly preferred.
• High School Degree or equivalent required;
  Bachelor’s degree preferred.

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loan Depot enables customers to achieve the American dream of home ownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions.

With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $26.44/hr and $32.42/hr your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.