Back Office Clinical Supervisor

Job Category
:
Office and Administrative Support

Requisition Number
: BACKO
001464

• Posted :
  February 18, 2026
• Full-Time

Showing 1 location

At Newport Orthopedic Institute, we take pride in bringing motion back to the lives of the patients we serve. NOI has established a remarkable track record of innovation and medical care that enables our providers to improve the lives of our patients. Our facilities are located in Newport Beach, Huntington Beach, San Clemente, and Irvine.

With NOI, you are given the opportunities and challenges you desire to embrace your potential and achieve your personal best every day. What you’ll find here is something special – it’s purposeful work done with a shared sense of community that brings us all together. We are a growing organization and have immediate openings for eager and driven professionals. Come join our world-class team of Board-Certified Physicians and professionals here in Newport Beach, California.

The Back Office Medical Supervisor is responsible for supervising the clinical and administrative functions of the back office at our Newport Beach location. This requires working knowledge of the duties of medical assistants. The Back Office Medical Supervisor must train and manage staff, identify improvements to operational processes. Ability to address situations as they arise, to schedule and prioritize workloads, and to enforce company policies and procedures is required.

The Back Office Medical Supervisor is a representative of the institute, and must maintain the professionalism, maturity, and positive attitude necessary to facilitate a high performing and effective team.

• Assigns, directs and ensures tasks are being completed for back-office employees such as Medical Assistants, Cast Technicians, X-Ray Technicians, and all others
• Oversees appropriate staffing levels based on volume to ensure adequate office coverage; including appropriate use of staff overtime
• Communicates regularly and effectively with MD about patient flow issues and participates in improvement efforts.
• Supervise and evaluate staff, including but not limited to: complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance; provide guidance to personnel
• Arrange meetings with back-office staff on monthly basis
• Maintains a high degree of knowledge of the policies and procedures of the practice, drawing upon years of medical assisting or clinical experience
• Interviews and makes hiring recommendations for new Medical Assistants
• Observes infection control techniques (ie hand washing) of clinical staff (MAs, Orthopedic Technicians, X-Ray Technicians) and ensures timely documentation and submission of educational efforts with clinical staff.
• Enhances patient visits with provider by providing ongoing education to patients regarding treatments, disease processes, health maintenance and medication adherence.
• Assists providers with exams and treatments as needed.
• Serves as the facility representative for patients, families, visiting physicians and other medical practice representative.
• Represent Newport Orthopedic Institute, "Motion is Life", its mission and principles while working with clients, social service organizations, health agencies and the larger community.

• Ensures employees are in compliance with renewal of certifications (x-ray, phlebotomy, etc.)
• Streamline and increase efficiencies of back-office procedures
• Works with Manager to comply with operating budget for office site(s).
• Ensures correct documentation and recording of all pertinent information in the patient's chart in compliance with Clinic policies, contract requirements and government regulations.
• Demonstrates a thorough knowledge of infection control procedures; strictly adheres to policies and procedures.
• Ensures clinical staff observe, record and report to providers patient/client condition and reaction to medications and treatments.
• DME liaison – learn all rules, regulations, and restrictions for DME. Inventory should be reported to you for further management
• Monitor Fee Ticket completion with a 24 hour turnaround time
• Monit…