Patient Relations Liaison Behavioral Health Care Admin Assistant

Benefits

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Health insurance

Orange County Health Psychologists is seeking an experienced Full Time Patient Relations Liaison to join the Admin Team in our main office in Irvine, California. Our highly-regarded group practice of 60+ psychologists and therapists provides high quality behavioral health services at three locations in Orange County and one location in San Francisco.

• Assist with new patient inquiries; assessing need and matching patients to the most appropriate provider
• Answer patient questions and provide information
• Track inquiries to ensure that all callers have been helped on a timely basis
• Coordinate intake appointments to include scheduling and intake documents
• Input patient demographics and insurance information
• Call for verification of insurance benefits
• Provide support functions to a team of behavioral health providers
• Schedule appointments and manage providers’ master calendars
• Prepare and submit insurance claims using CMS 1500 format
• Audit and correct on rejected claims
• Process credit card payments
• Post patient and insurance payments to medical office software program
• Manage A/R; include contact with insurance companies to resolve claims and billing issues
• Follow all regulations and guidelines set by HIPAA, Medicare, state programs, and licensing boards
• Assist with bookkeeping tasks such as entering bank deposits, preparing invoices, and assisting with payroll functions
• Contribute to the overall mission and core values of the group practice
• Other duties as assigned

• 2+ years of experience in an office environment
• Bachelor’s degree in psychology, health care, accounting, finance or business
• Excellent verbal and written communication skills
• Strong organizational skills
• Self-motivated and self-directed; ability to multitask and prioritize
• Experience with Microsoft Office Suite required; medical management software, Quick Books, or other accounting software experience a plus

Orange County Health Psychologists is an Irvine-based group practice consisting of 60+ psychologists, LMFT’s and LCSW’s committed to the health and wellness of our patients. We offer in-person and telehealth psychotherapy for individuals, couples, and families, psychological testing and assessments, and other services to support overall health and wellness. Our approach is holistic using integrated interventions that focus on mind, body and spiritual health and wellness.

Our beautifully appointed, professional offices are conveniently located near the Irvine Spectrum – right off the 5, 405 and 133- with plenty of free parking. Our work culture is professional and collegial. Please visit our website at  for more information.

Interested candidates should send a resume to Dr. Kristin Kleppe and Jennifer Koran, Director of Operations, at the email address listed.

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

• Day shift Mon - Fri: 9am - 5pm
• No weekends

• Bachelor's Degree (Required)

• Driver's License (Preferred)

In person