Principal Ultrasound Clinical Account Specialist – Cardiac Sonographer

Responsibilities

• Provide expert clinical product and technical assistance and training on Acu Nav™ and SOUNDSTAR™ catheters for EP and IC procedures
• Train physicians and EP lab staff on electrophysiology systems and catheter equipment, including CARTO®, CARTOSOUND™, CARTOMERGE™, and the Stockert RF generator
• Educate customers on electrophysiology products through technical and clinical information and in-service training
• Share best practices to increase customer value
• Use consultative selling to identify sales opportunities and facilitate Territory Sales Manager contact with decision-makers
• Plan and schedule customer case support to meet and exceed business goals
• Collaborate with regional teams, Territory Managers, EP CAS, other ULS CAS, Marketing, Field Service Engineers, Regional Business Directors, and field management
• Develop best practices and customer relationships with physicians, nurses, technicians, administrators, and hospital staff
• Stay current on product instructions for use, troubleshooting, scientific literature, and new product information
• Respond to requests in high-stress environments and formulate solutions using stakeholder input
• Mentor new electrophysiology commercial team members
• Perform other assigned duties

• A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
• A minimum of 2 years of experience in a clinical echocardiography lab
• Must maintain certification as a Registered Cardiac Sonographer (RCS) or Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography
• Advanced clinical ultrasound and echocardiography knowledge
• Clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends
• Valid driver's license issued in the United States
• Advanced clinical knowledge of cardiac ablation and cardio imaging
• Technical knowledge of electrophysiology technology, advancements, and business landscape
• Willingness and ability to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice
• Ability to sit for extended periods, work in hospital laboratory settings, attend live patient cases, and wear protective gear such as lead aprons
• Willingness to work variable hours to meet patient needs
• May be required to lift up to 60 lbs
• Strongly preferred: electrophysiology/cath lab or EP/cardiovascular device industry experience
• Strongly preferred: CEPS (IBHRE), RCES, or RCIS certification
• Experience with highly complex technical systems or critical patient care settings
• Effective and timely communication with co-workers and patient care teams
• Ability to work autonomously and flexibly in a dynamic environment
• Critical thinking and problem-solving ability in high-pressure environments
• Ability to translate large amounts of data into actionable insights
• Willingness to learn and build new skills

Demonstrates advanced clinical knowledge in electrophysiology and echocardiography, providing expert training and technical assistance on related products. Capable of consultative selling and building strong relationships with healthcare professionals to enhance customer value and support business goals.

• Registered Cardiac Sonographer (RCS)
• Electrophysiology Technology Knowledge
• Clinical Ultrasound Expertise
• Consultative Selling Skills
• Critical Thinking in High-Pressure Environments

• Electrophysiology Systems Training
• Echocardiography Knowledge
• Cardiac Ablation Knowledge
• Technical Assistance
• Data Analysis
• Product Instruction Familiarity
• Customer Case Support Planning
• Healthcare Industry Knowledge
• Technical Systems Experience
• Patient Care Setting Experience

• Effective Communication
• Problem-Solving Ability
• Autonomous Work Capability
• Flexibility in Dynamic Environments
• Mentoring Skills

• Registered Diagnostic Cardiac Sonographer (RDCS)
• CEPS (IBHRE)
• RCES
• RCIS

• Electrophysiology
• Cardiovascular Device Industry
• Clinical Echocardiography Lab
• Healthcare Trends
• Patient Care Teams

• Acu Nav™ Catheters
• SOUNDSTAR™ Catheters
• CARTO®
• CARTOSOUND™
• CARTOMERGE™
• Stockert RF Generator