Housekeeping Supervisor

Doubletree Irvine Spectrum, 90 Pacifica, Irvine, California, United States of America

Posted Thursday, February 26, 2026 at 8:00 AM

Who We Are:

Feel valued and cared for at Double Tree by Hilton Hotel Irvine Spectrum, set in Irvine Spectrum Business Park, in the heart of Southern California’s technological coast. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Apply Today!

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment.

• Trains and coaches housekeeping staff in specific cleaning and housekeeping job tasks and in completion of daily schedules. Conducts new team member training.
• Regularly tours assigned areas of the property to ensure housekeeping standards are met and checks productivity in completion of assignments.
• Coordinates cleaning and maintenance schedules according to guest needs, working with front desk and maintenance personnel. Verifies completion of laundry and inventory restocking.
• Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
• Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable.
  
  The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current SDS.
• Develops work schedules and coordinates staff work assignments in conjunction with Housekeeping management.
• Provides input for team member selection and performance reviews.
• Supplements team's efforts by assisting with department services (i.e. laundry and housekeeping) as needed.
• Returns any items found in guest rooms, hallways, or back of the house to the Housekeeping department and logs appropriate information such as the date, where it was found, description of the item, and the name of the person who found it.
• Notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents.

What You Will Bring

Supervises Housekeeping staff to ensure housekeeping quality standards are met and goals for the housekeeping department are achieved. Builds and supervises teams effectively.

• One to two years increasingly responsible housekeeping experience in hotel environment required. Prior supervisory experience desired.
• Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
• Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.
• Requires ability to serve needs of guests through verbal face-to-face interactions. Contacts sometimes contain confidential/sensitive…