Senior Benefits Specialist

Senior Employee Benefits Specialist

Job Location s

US-CA-Irvine

Requisition

Category (Portal Searching)
Human Resources

Business UnitAUS

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Senior Benefits Specialist. The Senior Benefits Specialist provides support for Health & Welfare benefit programs, including vendor management, project management, communications, and providing day-to-day support. This position will handle vendor management in order to provide high-quality, effective, and compliant benefit programs, administration, and service for all participants.

Make a real impact by guiding employees through their benefits with care and clarity - in this in-office role, your expertise truly helps people.

• Join a supportive team in Irvine - perfect for someone passionate about benefits.

RESPONSIBILITIES:

• Assist with benefits administration of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance and flexible spending plans) on a daily basis, including monitoring and researching weekly benefit deduction changes and updates
• Serve as a subject matter expert and primary point of contact for employee benefit inquiries, providing high-quality service and support to colleagues and HR teams by resolving complex or escalated matters and assisting employees through the benefits hotline during open enrollment and other peak periods
• Perform quality checks and audits to ensure accurate benefits data and compliance adherence, support compliance testing and annual audits, and investigate and resolve significant, complex, or unusual issues raised by management or colleagues
• Serve as a liaison between colleagues and carriers, handing or facilitating requests for contribution adjustments, refunds, or other administrative changes
• Act as liaison for all insurance carriers and third-party administrators for employee eligibility, claim and plan coverage inquiries, providing accurate and timely responses. Coordinates directly with third party administrators to research and resolve issues
• Lead the implementation, testing, and maintenance of new and existing carriers EDI files with internal and external teams
• Support both automated and manual benefits processes while documenting and maintaining detailed administrative procedures for all assigned benefit responsibilities, including upkeep of the benefits website and share drive to ensure accurate and accessible information
• Assist with annual open enrollment activities, including the timeliness of elections to carriers, as well as the annual ACA reporting process by gathering data from third-party administrators, audits, research, and answering employees' questions
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, qualifying life event changes, beneficiaries, disability, accident and death claims, and National Support Orders, Employee and Wage verifications, maintain group benefits database and update employee records
• Assist with special projects assigned by management team

QUALIFICATIONS:

• High school diploma or equivalent (e.g., GED)
• Minimum of four (4) years of benefits administrative experience in a fast-paced environment
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefits programs, including ERISA, ACA, COBRA, FMLA, ADA, Section 125, and DOL requirements
• Ability to maintain sensitive information in a strictly confidential manner, exhibiting a high degree of ethics, professionalism and service orientation in all activities and all interactions with internal and external individual
• Proactive problem solver and collaborative team player with strong attention to detail, flexibility, and initiative, exercising sound judgment and discretion while effectively operating with minimal supervision
• Advanced proficiency in MS Office products (Word/Excel/PowerPoint/Outlook), and Internet and website navigation; analytical and technical support in the delivery of benefit administration
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player
• Willingness to take direction and critical feedback, and adapt to improve skills and effectiveness with a positive attitude
• Must be able to manage multiple priorities and meet deadlines while maintaining attention to detail and handling stressful situations calmly and professionally in a fast-paced environment
• Must be able to speak, read, and write the English language fluently

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business, Human Resources, or a related field
• Working…