Director, and LOA

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Director of Health and Welfare Benefits and Leave of Absence. The Director of Benefits and LOA is responsible for the strategic leadership, design, administration, compliance, and continuous improvement of the organization’s employee health, welfare, wellbeing, and leave programs.

The Director partners closely with Human Resources, Legal, Finance, Payroll, People Operations, and external vendors to develop competitive and compliant programs that support employee wellbeing, organizational objectives, and talent retention.

RESPONSIBILITIES:

Benefits Strategy and Program Leadership

• Oversee medical, dental, vision, life insurance, disability, voluntary benefits, wellness, EAP, and wellbeing programs
• Evaluate market trends, benchmarking data, and emerging healthcare solutions to maintain competitive offerings
• Lead annual benefits planning, renewals, and open enrollment processes
• Design and implement employee communication and engagement strategies to improve benefits understanding and utilization
• Drive innovation in benefits delivery, digital tools, and employee experience

Leave of Absence Administration

• Provide strategic oversight for all leave programs, including Family Medical Leave Act (FMLA), Americans With Disabilities Act (ADA), state leave laws, paid family leave, military leave, workers’ compensation coordination, and company-sponsored leave programs
• Ensure consistent administration of leave policies across jurisdictions and employee populations
• Partner with Legal and HR leadership on complex accommodations, return-to-work cases, and escalated employee matters
• Monitor leave trends, operational effectiveness, and compliance risks

Compliance and Risk Management

• Ensure compliance with all applicable federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, Section 125, and related laws. Work closely with benefit brokers and vendors to ensure timely and accurate ACA reporting compliance, 5500 filings, IRS and DOL filings and audit responses, and all other benefit related compliance obligations; ensure timely communications to management in advance of any compliance concerns and issues
• Manage audits, reporting requirements, nondiscrimination testing, and plan documentation
• Collaborate with internal and external counsel on regulatory changes and policy updates
• Mitigate organizational risk through strong governance and controls

Financial and Vendor Management

• Analyze claims experience, utilization trends, and cost drivers to recommend strategic improvements
• Lead vendor selection, negotiations, performance management, and service delivery reviews
• Partner with consultants, brokers, carriers, TPAs, and leave administrators to optimize outcomes and service quality

Leadership and Cross-Functional Partnership

• Lead, mentor, and develop a high-performing benefits and leave administration team
• Serve as a trusted advisor to executive leadership on benefits administration and workforce wellbeing initiatives
• Collaborate with Talent Acquisition and Total Rewards teams to strengthen the organization’s employer value proposition
• Support mergers, acquisitions, integrations, and organizational changes related to benefits and leave programs

QUALIFICATIONS:

• Must possess one of the following:
  • Bachelor’s degree in Business, Human Resources, or a related field
  • Associate’s degree in Business, Human Resources, or…